Accommodation Notice

Thank you for choosing to stay with us. To ensure a comfortable and respectful experience for all our guests, please take a moment to read the following information.

Check-in & Check-out

  • Check-in time: After 3:00 PM

  • Check-out time: Before 11:00 AM

  • The front desk is available 24 hours for check-in and check-out services.

  • Luggage Storage: Complimentary service available before check-in and after check-out.

  • Early Check-in / Late Check-out: NT$500 per hour (charged as a full hour even if under 60 minutes); subject to availability and not guaranteed.

  • Identification Required: A valid physical ID and booking confirmation number must be presented at check-in. Guests who fail to provide valid documentation may be denied check-in without refund.

  • Room Type & Floor Assignment: Photos are for reference only. Actual layout and floor are subject to availability and may not be specified in advance.

Parking

  • Indoor flat parking is available; maximum vehicle height: 2 meters

  • One parking space per room; first come, first served. Reservations are not available.

  • Villa Garage Size: Length 4m × Width 3.5m × Height 2.5m

  • Free Parking Period: From 12:00 PM on the check-in day to 12:00 PM on the check-out day

Guestroom Policies

  • No Smoking: Smoking is prohibited in all areas of the hotel, including guest rooms and public spaces. A cleaning fee of NT$3,000–NT$6,000 will be charged for violations.

  • Extra Person Charges:

    • Children aged 0–6: One child per room stays free of charge

    • Children aged 7 and above: NT$900 per night

    • Guests aged 13 and above: NT$1,200 per night

  • Facilities & Environmental Policy:

    • To support sustainability, linens (sheets, duvets, pillowcases) will not be changed daily unless requested.

    • No extra beds or bed type changes are provided.

    • Use of high-powered electrical appliances not provided by the hotel is prohibited.

    • For safety, do not wear provided paper slippers in bathrooms or on wet surfaces.

  • Damages: Guests are responsible for damages caused by personal actions and will be charged accordingly.

Other Policies

  • Pet Policy: Pets are not allowed (guide dogs are welcome).

  • Safety & Environmental Measures:

    • Disposable tableware and sharp tools (e.g., fruit knives, box cutters, lighters) are not provided.

    • Illegal activities or inappropriate behavior (e.g., drug use, gambling) are strictly prohibited.

  • Visitor Policy: No visitors are allowed after 10:00 PM. Please maintain a quiet environment.

  • Bicycle Storage: Please inform the front desk in advance for designated storage space. Bicycles must be boxed or bagged if brought into rooms.

  • Parcel Handling: Only free-of-charge parcels delivered during your stay will be accepted. Prior notice to the front desk is required.

  • Baby Equipment Rental: Baby cots, bathtubs, bed rails, and bottle sterilizers are available in limited quantities. Please reserve in advance.

We sincerely welcome your stay and wish you a pleasant journey!